Internet issue 16th October

[mwalpole]

Dear Colleagues,

 

As you may be aware, we are experiencing some internet issues at the moment. This is being caused by Janet, who are our upstream provider suffering a DOS (denial of service) attack from unknown parties.

This is something they are aware of and looking into, but the attack keeps changing vectors and this attack is causing links to saturate.

Our engineers are in constant communication with Janet and we will bring you updates as soon as we have them.

 

Kind regards

 

ICT4C support team

[Smurf2601]

Is this resolved now or may it happen again?

 

Also is there no way in future for an email to be sent out if stuff like this happens as if the internet is down we're not going to see these posts till its to late.

[mwalpole]

Hi,

 

We have had notification from Janet that it they had no further issues after 12:30 BST on the 16th of October. Unfortunately, with this being a denial of service attack on our upstream provider, we have no control over if this will happen again.

We do send out notification emails, as well as updating this and our twitter feed when we have an issue. If you wish to be added to the notification email group, please PM me your email address and name and I will add you to it.

 

Kind regards

 

Marc