Marshall_IT Posted October 6, 2015 Posted October 6, 2015 Hi, I've got a BYOD network setup with RADIUS and when you connect it should redirect you to the web authentication page where you enter your details. Now it's been working perfectly for a number of years but recently it's been hit and miss as to wether it will redirect you and normally you can just browse to the page, but that is also not working. You can try it 1 minute later and it will do it, but it might not work for 20-30 minutes. It's redirecting to an IP address so i don't think it's DNS related, the problem seems worse on Windows 8 and 10 too. Is anyone getting a similar issue?
White_Fi Posted October 6, 2015 Posted October 6, 2015 Hello, Could you let me know what ZD version and firmware is running on the ZD and what AP models you have? Many thanks
Marshall_IT Posted October 6, 2015 Author Posted October 6, 2015 ZD3050 - 9.8.2.0 build 15 zf7363 & r500
White_Fi Posted October 6, 2015 Posted October 6, 2015 Great thank you. First i would recommended upgrading the ZD3000 to the latest 9.12.1 FW as it does contain not only AP bug fixes but captive portal fixes. When newer devices are released (Android 5.x for example). Google changed the way the device handles the captive portal. The newer Ruckus ZD code also contain changes to its Captive Portal engine in order to support newer OS'. You will need to upgrade to a flavor of 9.9 before continuing to the upgrade to 9.12. As always, save the config backup file the ZD will offer you when you upload the fw .img file. Regards
Marshall_IT Posted October 6, 2015 Author Posted October 6, 2015 does 9.12.1 work with the zf7363 or has it been discontinued?
White_Fi Posted October 6, 2015 Posted October 6, 2015 Yes the 7363 is supported on 9.12.1.0.140. However, I believe 9.12 may be the last support release for the 7363 AP. Thanks
timbo343 Posted October 8, 2015 Posted October 8, 2015 Sorry to hijack this, i was under the impression that anything over 9.8 didnt work with the 7363 APs. Have they now foxwd the problems they were having.
White_Fi Posted October 8, 2015 Posted October 8, 2015 There are bug fixes in 9.12.1 that fix watchdog timeouts for the 7363 APs. It is still recommended to free some memory up ont he AP by disabling IPv6 (if not in use) and disable NTP 1
timbo343 Posted October 8, 2015 Posted October 8, 2015 Ahhh cool, might have to upgrade. Im a few versions behind due to this (9.8.0.0.369). Thanks white_fi
timbo343 Posted October 8, 2015 Posted October 8, 2015 (edited) There are bug fixes in 9.12.1 that fix watchdog timeouts for the 7363 APs. It is still recommended to free some memory up ont he AP by disabling IPv6 (if not in use) and disable NTP Ah! 9.12.1 isn't compatible with 1100... that's me not upgrading. Looks like i can only got to 9.10 Edited October 8, 2015 by timbo343
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