Can someone do a Papercut MF test for me?

[fiza]

We are running Papercut MF 15 at the moment and have come across an issue which causes an error when logged in as an administrator.

If someone could step through the same process to see if they can replicate the error I would appreciate it.

 

Steps

Login to the papercut web console as an admin

find a user (any user) - go to the job log

Find a job (any job) and click on "edit" to amend the "associated account".

Change the associated account. We use personal accounts and shared accounts. So I was changing from a personal account to a shared account.

As soon as you click "Apply" or "ok" you get an error message.

 

 

 

Can someone please test this and let me know what happens?

[Arreks]

I changed from one personal account to another and no error, we don't use shared accounts however so many the issue lies there.

[fiza]

I changed from one personal account to another and no error, we don't use shared accounts however so many the issue lies there.

 

Thanks. Can I ask which version of MF you are running?

[Rob_D]

I followed your procedure exactly, changing from a personal account to a shared account and didn't get any errors

We're running Version: 15.1 (Build 33290)

Sorry.

[fiza]

I followed your procedure exactly, changing from a personal account to a shared account and didn't get any errors

We're running Version: 15.1 (Build 33290)

Sorry.

 

Papercut have suggested we upgrade to the latest version so I will do that tonight and see what happens.

 

Thanks @Arreks @Rob_D

[Arreks]

Ah yeah, sorry didn't realise we were on 15.1 as well!

[Big_Ted]

If it does not work after the upgrade then save the error page and send papercut the html file.

[fiza]

Upgrade sorted the issue. Thanks for testing for me.