Straightforward ? distribution list issue in office 365

[cgilmour]

Hi,

we recently took on our office 365 admin from a 3rd party supplier mostly without issues however we have one problem we can't readily see the answer to.

 

We are setting up an internal email distribution list for a subset of staff at the school but only some of the email address appear when you select the dist list in the "To:" box when sending an email and expand the distribution list by clicking on the plus sign.

 

What appears to happen is the more newly created staff's email addresses appear ( i.e. those that have joined in last 2 years or so) but older ones don't.

 

I have gone through the recipients properties but can not see a difference between old and new. Both old and new do appear in the distribution list.

 

I also would like to know if using the "distribution List" option under Admin -> Exchange is the correct menu to use or should I use Groups under the main Admin menu ( although I cant see a place to enter/create the "group" email address?

 

Thanks in advance for any help.

 

Chris

[Liam]

Display name attribute?

 

How do you populate your groups ?

 

I seem to have mine done now using attributes in ad and configuring them on office 365.

 

Try unsyncing and resyncing

[cgilmour]

Thanks Liam,

I found that the "hide from distribution lists" in the exchange properties was the problem

 

Many thanks for pointing us in the right direction

Chris