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Posted

I set up Papercut email to print a while ago, all working great - Seperate server to do the processing etc.

 

Anyway, since powering back on after the summer it is no longer working!

 

The email settings in Papercut for email to print are :

 

POP3 SSL

pop.gmail.com

995

(email to print pickup email address)

(password)

 

Status: OK

Enabled printers: 1 (Configure at Printers ▸ Printer List)

Supported attachments: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PDF

 

PaperCut Web Service is Running. Waiting for new print jobs.

 

It could possibly be down to our firewall blocking something, but I can't quite work out what and PaperCut hasn't got any obvious errors anywhere. I checked the PaperCut Web logs but they're not much use as the processing server isn't finding any jobs to process from the email account therefore it isn't bringing up any error!

Posted

You should get logs if something is not working. If there are no logs I would suggest firewall as its not communicating.

 

Can you login to the email account in question to check it actually works?

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