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Posted

Strange, I went through the process went to paypal, payed got reciept via email then an hour later got an email from one plus saying I hadn't paid and had 2 hours to pay, so had to go through it again...

 

It's probably @rpettit's colleague tbh.

 

Also OnePlus charged me twice, sigh!

Posted
Also OnePlus charged me twice, sigh!

got an email from one plus saying I hadn't paid and had 2 hours to pay, so had to go through it again...

Sounds like they're having trouble processing payments. Not fun.

 

So in the train we still have mactechie and thatuser. do they want an invite?

Well I tagged 'em.. Maybe they're not on here much?

Posted
Strange, I went through the process went to paypal, payed got reciept via email then an hour later got an email from one plus saying I hadn't paid and had 2 hours to pay, so had to go through it again...

 

Pretty much what happened to me, except when I checked my bank the payment had been taken twice.. bit of an inconvenience but I don't care as long as they hurry up and ship it!

Posted
$Deity Dammit! payment has gone twice, have they fixed this for you @Arreks ?

 

Well as soon as I realised what had happened I tried to make a ticket with their support, but the website was down.. ha.. so I submitted a ticket last night and they haven't got back to me yet.

 

I would assume they haven't fixed it yet as they haven't replied to the ticket.

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Posted
I was reading on the OnePlus Forum and apparently the customer service is pretty shocking and if it takes a week to respond then you're lucky.. so i'll give it another day and if I hear nothing then I'll just escalate on PayPal instead.

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