Server printing and rdc faults

[talksr]

I have a really confusing problem here and would greatly appreciate any help.

 

I am running Server 2008 R2 with full updates etc.

 

Every so often, my users are reporting that they are unable to print documents and spooling is shown in the print queue.

We have established that it is any printer listed on the server. The printers are 100% not at fault.

 

When the error occurs, it can take up to an hour before the print queue clears and the job comes out.

It happened this morning, and what I found interesting was that I was still able to browse network shares on the server, ping it and open files, but could not print or open an RDC session. It took over an hour to get an RDC session as as soon as RDC worked, the print jobs started to come out of the printers.

 

This server has not had any changes made to it so I can't understand what the issue is, but when opening Event Viewer for today, I am noticing several of the following errors:

 

TerminalServices-Printers

Driver Canon iR3235/3245 Class Driver required for the printer AdminCopierR3245 is unknown. Contact the administrator to install the driver before you log in again.

 

TerminalServices-Printers

Driver HP Color LaserJet Pro MFT M177 PCLmS required for printer HP Color Laserjet Pro MFP M177fw is unknown. Contact the administrator to install the driver before you log in again.

 

The errors are basically the same for every printer we have on the server (varying models and makes) for any model which was printed to during the time period that this issue happened.

 

Now that the server is responding, these same printers are printing absolutely fine through the same server.

 

I cant understand what the issue is here.

[MatthewL]

The errors relate to when you RDP to said server and mapping of printers. I always uncheck the box to map printers within the RDP client stops these messages and prevents unnecessary drivers been copied to the server I am RDPing to.

[talksr]

The errors relate to when you RDP to said server and mapping of printers. I always uncheck the box to map printers within the RDP client stops these messages and prevents unnecessary drivers been copied to the server I am RDPing to.

 

Ahah,thanks for the clarification.

I believe the reason for the printing problems is that the server is under resourced. When I finally connected, its ram was maxed out. Biggest process was BE running a overrunning backup.

New server time, as this one is about 7 yo.

[MatthewL]

Ouch. I would say minimum for a print server of 4GB if not 8GB of ram.

[talksr]

Ouch. I would say minimum for a print server of 4GB if not 8GB of ram.

 

 

Yes true, it is under-resourced. Trying to sort out about migrating if you are able to help....

http://www.edugeek.net/forums/windows-server-2012/155304-migrating-2008-server-2012-a.html#post1331626