Windows 8.1 Phone with Office 365

[FN-GM]

Hi,

 

Windows phones do not seem to work with our Office 365 auto discover, however iPhones and Android work just fine. Im a little surprised to be honest, would have thought if anything these would work the best.

 

Has anyone else had such issues please?

 

Thanks

[JRowley]

Not experienced this problem myself, seems to work fine here.

[tmoon-mint]

Same here, working fine for me.

[Michael]

That is a little odd - are you running a full O365 or a hybrid setup?

[FN-GM]

That is a little odd - are you running a full O365 or a hybrid setup?

 

Full 365, not working at all. Can't even configure it manually. I have wiped the device and started again and stuff no joy.

[Michael]

So I presume there's no update(s) at all for this particular phone? It's the only thing I can think of.

[FN-GM]

So I presume there's no update(s) at all for this particular phone? It's the only thing I can think of.

 

It did have updates. I installed these before i tried the mail. No more updates required.

 

Who would one contact to get this sorted? Would the Office 365 support touch it?

[FN-GM]

The phone at the moment does have a Pay as you Go SIM with no data until the contract one arrives next week. However its connected to WIFI and Lync, OneDrive & the Office 365 app works. I can't see this making a difference?

[Michael]

I agree, it shouldn't make any difference whether it's 3G/4G or WiFi - unless 3G connectivity is duff - it doesn't help

[jonawd]

I'm running windows phones with both 8.1 and 10 preview and they are all working fine with O365 using auto discover.

On different tenancies too.