Duel Screen set up keeps snapping window to the other screen randomly

[Sin]

Hey folks,

I have a user here that has a duel monitor setup that is not optimal but I am not able to purchace a PCI graphics card to do things the way I feel they should be done. Any advice is welcome.

The duel display is achieved via built in VGA port and a HP USB to VGA graphics adaptor. My user preffers to have her SAP on her Left screen and her CRM/IE on her right screen. The left screen is set up as her main display. The built in VGA card is Intel graphics card.

She keeps moving her SAP to the left screen (main) and it keeps popping over to the right screen. I cant seem to figure out how to solve her problem.

[jamwatn]

Have you gone through all the extra driver options you get with a none Windows driver.

[TomHD]

A duel screen

 

What OS is the client running please? [Edit] Windows 7 thread... derr!

 

When you say randomly? Can you elaborate on that please?

 

Does the client only have the 1 video output? Is there no DVI that could be used? I have no experience with the USB adapters you speak of!

Edited June 9, 2015 by TomHD

[Sin]

[ATTACH=CONFIG]30920[/ATTACH]

A duel screen

 

What OS is the client running please? [Edit] Windows 7 thread... derr!

 

When you say randomly? Can you elaborate on that please?

 

Does the client only have the 1 video output? Is there no DVI that could be used? I have no experience with the USB adapters you speak of!

 

Yes the client has only one video output (VGA) and the second is created by using Amazon.com: Smart Buy USB Graphics Adapter: Electronics . This is something that my predesessor IT support specialist put into play on several computers here instead of doing new graphics cards with duel outputs. Likely due to cost and ease of installation. To clarify randomly.....it will somedays be OK for my user and then out of the blue she will call me complaining that the windows she moves to one screen will not stay on that screen and keeps snapping back to the other screen that she is using for other windows. (she always has alot of open windows due to SAP and ERP and CRM as well as her Outlook messages) the user is also one of my "IT problem children" if you know what I mean

[Sin]

Have you gone through all the extra driver options you get with a none Windows driver.

 

I cant remember exploring those options so I will get on that asap. Thank you for the suggestion. I will keep you posted on if that fixes the issue.

[jamwatn]

Hmm I've got a funny feeling that when I used a usb vga, it was quite random where windows snapped to.