[ipad] Numbers no documents

[MattDLEA]

I have just been handed an iPad.. when the user clickes on numbers( app ) there is no documents there only the option to create a new one.

they are not backed up using icloud and are using our schools vpp account. checked in settings and numbers is set not to use icloud in there also.

 

Any ideas?

[RLR]

Are you able to clarify what you're wanting. Should there be local Numbers files on the iPad? Or was the iPad setup to backup to iCloud and then turned off - this will mean the documents are stored on icloud.com.

[MattDLEA]

Sorry, Yeah it should be on the ipad locally

[RLR]

Is there an iCloud account on the device? It might be that the documents where being backed up to icloud. Try turning on iCloud backup to see if they re-appear.

A quicker way to check is to sign into icloud.com with the icloud account which is on the iPad. You can then select the numbers app from the browser to see if there are any documents on there.