Jump to content

Recommended Posts

Posted

Hey Guys.

 

 

My school currently uses SIMS for its MIS, but apparently are using another company (Credit or octavo or something) to manage all of the dealings with SIMS.

What usually happens is the network manager will phone up a contact in "Octavo" and they will provide updates or assistence where required.

 

 

My school wants to be able to download an install for the latest SIMS AND a training database from the sims e.g. :

 

 

https://myaccount.capita-cs.co.uk/login/?returnurl=%2fNotifications%2fSIMS-Spring-7162-Release%2f

 

 

However, the account is not linked to our school...

 

 

Does anyone know how we can either get our old account information (lost ages ago) or how we could link this account to our school or something so we can download any updates?

 

 

Kind Regards,

 

 

Phil.

Posted

Call our support/sales desk - 01234-838080 and they will tell you who your support unit is.

This all sounds rather odd as either the school or the LA own the licence.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×
×
  • Create New...