Path does not exist

[mexico]

Hi

We have experienced a strange issue a couple of times recently and a further instance now. Basically, a user can open a document, edit it and then try and save it back to the network location (mapped drive) it came from. At this point they get an error message stating "Path does not exist". I have tried to resolve the issue by various methods and having checked the obvious, reimaged the computer to resolve the issue. I now have another user with the same issue except it is following her around. This hasn't happened on previous examples and I wondered if anyone else has come across this problem. Windows 7 Pro access hidden shares on WinSrv 2008R2. Access to the save location is granted via groups, not individuals and others not having the same issue. Frustratingly, you can browse on the computer to the offending location but cannot save there.

 

Any help appreciated.

 

Mex

[localzuk]

First thing I'd check - how long is the path of the file?

[Joanne]

I HAVE THIS!!!!!!!!

http://www.edugeek.net/forums/windows-7/148835-some-staff-cannot-save-desktop-sometimes.html

 

2 words.... offline files.

 

(if you can switch them off... only do so after a really good sync!)

Edited April 29, 2015 by Joanne

[mikkydoos]

I'd be tempted to delete their App Data folder in their profile

[mexico]

Hi, sorry for delay, but thought I'd already responded! Filename length not an issue, offline files off, haven't deleted app data but will try this and post back.

 

Thanks,

Mex