[ms office - 2010] Word takes ages to open

[gmonks]

As it says in the title. Word takes ages (2-5 mins) to open on some machines. Usually from files downloaded from the web.

 

We have ESET antivirus which I have seen on the web as the cause of the problem for some people. However, when I disable it, it makes no difference.

 

Thanks in advance!

[Sagima]

I seem to remember word taking ages to open on computers which (for some reason) had no default printer - if it's only a few it might be that.

[gmonks]

I seem to remember word taking ages to open on computers which (for some reason) had no default printer - if it's only a few it might be that.

 

Default Printer pushed out through GPO here so not that. But thank you

[gmonks]

BUMP. Still got this problem.

 

I have installed the Office 2010 Validation Tool which was a suggestion elsewhere, that's made no difference.

[gmonks]

Disabling SMB V2 sorted it

[dhicks]

Word takes ages (2-5 mins) to open on some machines. Usually from files downloaded from the web.

 

Word takes ages to open by itself, or takes ages to open when you double-click on a particular Word file to launch Word and open the file? We had some older Word documents that referenced an old file server no longer is use, on opening Word would wait for a minute or two until it was sure the referenced file wasn't going to open. You web-downloaded files might be having the same issue - fixed references to resources that Word can't get to for some reason.