Jehanzeb Posted April 27, 2015 Posted April 27, 2015 http://i46.photobucket.com/albums/f115/jaytheguru/image.jpg1_1.jpg Morning everyone, I am trying to install google drive on one of our teachers laptop, everything seems to work fine except Google drive Desktop version. It simple doesn't let me login. I've verified and fixed disk permissions, disconnect and reconnect the account, tried a different account but it simply wouldn't budge. The drive installs perfectly fine and loads ok, ask me to enter username and password and goes through the process of setting up Google drive but as soon as I hit Done it gives the error message (attached above). Did anyone experienced this error message and fixed it? It's driving me crazy. Kind regards J.
Jehanzeb Posted April 27, 2015 Author Posted April 27, 2015 (edited) Found a solution to this problem. While installing Google drive Desktop version, before clicking on Done click Advanced setup and under Advanded tab click Direct connection instead of Auto-detect. Once it's installed click on the top icon and go into preferences and change it back to Auto detect. Google will start to sync normally. Some might suggest it to be a proxy settings issue but I enabled all Google reference under proxy settings/web filter. It still didn't work until I did the above process. Kind regards J. Edit: back to square one!!!!! As soon as it restarted its back to same error. Edited April 27, 2015 by Jehanzeb
Tragedy Posted April 28, 2015 Posted April 28, 2015 Hi, i have same problem here. Dont know whats wrong. Yesterday everything works fine...
Jehanzeb Posted April 28, 2015 Author Posted April 28, 2015 Hello, I don't know what's wrong with it to be honest. While setting it up if I set the connection to 'direct connection' under advanced settings during installation it doesn't give error message but it doesn't sync either. If I set to 'auto proxy' it crashes with 3a36 error. Since we're using transparent proxy I can't turn it off and test the device. This issue is driving me crazy and there's no help out there. Regards J.
Jehanzeb Posted April 29, 2015 Author Posted April 29, 2015 (edited) https://productforums.google.com/forum/m/#!topic/drive/yeyWx00XR1k Here's the thread - it's been running since 2012. Google doesn't care...... Here's the version I am using http://i46.photobucket.com/albums/f115/jaytheguru/image.jpg2_1.jpg Ok set the connection to direct connection while installation then click on the icon on right hand side top and click preferences --> Advanced a--> Proxies:auto detect. Until your on and not restarted the machine it will sync normally. Before restarting the machine set it back to direct connection Edited April 29, 2015 by Jehanzeb
Jehanzeb Posted April 29, 2015 Author Posted April 29, 2015 I think I cracked it. You need to update Yosemite to 10.10.3 combo update. http://i46.photobucket.com/albums/f115/jaytheguru/image.jpg1_3.jpg http://i46.photobucket.com/albums/f115/jaytheguru/image.jpg2_2.jpg After an update and restart Google drive under Auto proxy discovery worked perfectly.
Jehanzeb Posted April 29, 2015 Author Posted April 29, 2015 Spoke too soon, second restart brought me back to the same point.....
danpitman2 Posted April 30, 2015 Posted April 30, 2015 Hi All I have had the same issue and just managed to solve the issue another Mac user with the same mac as me on OSX Yosemite, has been using Google Drive fine, but i could not he is using version 1.20 and the latest i downloaded was 1.21, he zipped up his app file and passed it over to me and it is work flawlessly, so must be an issue with the latest Google Drive 1.21 on Googles Website If any wants the app file i could look at file sharing it with you as i can;t seem to find it available to download on any other website.
Jehanzeb Posted April 30, 2015 Author Posted April 30, 2015 Hello danpitman2, Thank you for taking part in the discussion and reaching out to help. I did manage to find .dmg 1.20 from online but when I installed it, it never loaded, pop up message suggesting to update the google drive. Nevertheless, if you could kindly share the 1.20 installer I will it a try and see if it works. P.S. Even though I have opened the filtering for googledrive.com on our web filter it still doesn't resolve. This could also mean swgfl has to do something with it. I'll email them and check. Will update here... Regards J.
danpitman2 Posted April 30, 2015 Posted April 30, 2015 here is the link to the zip file which has the 1.20 app file https://drive.google.com/file/d/0B_MCNm8S6GVdQV92Tk9EM2dnSjA/view?usp=sharing I firstly disconnected my account from Google Drive, Deleted the Whole Google Drive folder with my files in my Home Folder, then deleted the Google Drive App file and copied this version in its place instead, when setting up adding my account it now syncs flawlessly
Jehanzeb Posted April 30, 2015 Author Posted April 30, 2015 Thanks danpitman2, let me try now. Will report back soon. Regards J.
Jehanzeb Posted April 30, 2015 Author Posted April 30, 2015 http://i46.photobucket.com/albums/f115/jaytheguru/image.jpg2_3.jpg http://i46.photobucket.com/albums/f115/jaytheguru/image.jpg1_4.jpg Confirmed!! I've restarted the machine number of times loading unloading it's working flawlessly. A Big Thank you danpitman2. You're a Star Regards J.
danpitman2 Posted April 30, 2015 Posted April 30, 2015 Great! glad to be of help to you all! Now Google needs to realise of this problem in 1.21
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now