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Posted

Hi,

 

We have Impero Education and for some reason after recording a user we can't seem to watch the video. It shows up in the list but when I click "Watch Recording" a dialog box pops up saying "application busy, please wait". Any ideas?

 

Thanks

Posted
Hi,

 

We have Impero Education and for some reason after recording a user we can't seem to watch the video. It shows up in the list but when I click "Watch Recording" a dialog box pops up saying "application busy, please wait". Any ideas?

 

Thanks

 

Check the connection between server and console. Only time I have seen that is when vlans or firewalls causes console and server connection to delay. Try opening and console on Impero server and see what happens?

 

Russ

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