[ipad] LightspeedMDM/Ipad app deployment woes

[burnsyb0y]

Hello ladies and gents,

Myself and the network admin have been tasked with setting up a bunch of new Ipad airs and install apps via Lightspeed MDM.

I have signed in and activated Itunes on all of the Ipads now however when deploying apps, nothing installs. Also when we go on to the app store to install manually there is no where to download apps, only music, books, movies, ect.

I have little experience with apple products and literally no experience with lightspeed other than browsing around the restrictions so any and all help is much appreciated!

 

Thanks

[snagrat]

Have you setup VPP?

Have you installed Managed Distribution token from VPP in Lightspeed MDM?

Have you created users and assigned a device to them in Lightspeed?

Have users been invited by Lightspeed to allow silent installs?

[burnsyb0y]

@snagrat Will run that by the NA who knows more than me about the lightspeed set up and get back to you.

Thanks.

[burnsyb0y]

I am afraid i have no clue what you mean on the first two but we are not setting users or assigning ipads to users as they are a class set and not assigned to a specific student.

[snagrat]

When you say install apps do you mean by pushing from the MDM?

 

Have you set a policy somewhere on the MDM that disables app install?

[burnsyb0y]

Sorry to come across a bit simple with this but this is my first time doing any of this, if by mdm you mean deploying the apps from my desktop using lightspeed then yes.

The NA has found that app installation has been left unticked going off of what i have just been told so we are going to try that now. But other than that there is nothing i can see that would be preventing anything.

 

Edit: Will keep you updated thank you!

[snagrat]

You cannot deploy apps from Lightspeed with setting up an Apple VPP account.

 

You also need to setup an Apple ID per device, users in Lightspeed and then assign that user to a device.

 

This is the only way to do silent app installs