Downloading files using IE11 - lost extension

[chrisjako]

Having a weird issue with IE where as when students staff or sometime domain admins for that matter go to download a file using IE the downloaded loses its extension, thus resulting in the user not being able to download the file

 

it works ok in chrome and I've taken smoothwall out of the equation to find it makes no difference

 

Here's what's making it really hard to diagnose, it works sometimes on the same login experience with the same user on the same machine. Has anyone else experience a similar issue?

[Tesla]

Disable enhanced protected mode?

 

To disable Enhanced Protected Mode, follow these steps:

1. Start Internet Explorer for the desktop.
   
2. Tap or click Tools, and then tap or click Internet options.
   
3. On the Advanced tab, click to clear the Enable Enhanced Protected Mode check box underSecurity.
   
4. Tap or click OK. Restart Internet Explorer and check if the issue persists.

Instructions are for Win 8, i assume they're the same for 7/

[chrisjako]

Thanks i'll give this a try in GPP