Help!!! Fileserver's stopped responding

[indiegirl]

I've just had people lose connection to our Fileserver. Literally, all students lost the ability to browse My Docs (we redirect My Docs to their logon 'home' profile folder).

 

Looking at the Fileserver, the IP connection is fine. From every machine that isn't accessing the document folders on the file server, I can ping the server itself, but as soon as I try to browse to it, it reports that it can't find it.

 

It smacked of a TCP service stopping, but I've checked that, and all services are fine and running. Should I try restarting any?

 

Any further suggestions before I strangle the next student to ask me when they're getting their work? Incidently NM is off sick today - always the case!

 

TIA - muchly!

[Dos_Box]

Could be DNS?

[indiegirl]

I think it could be - but how should I check... is it a service I should restart?

[Dos_Box]

Check that your DNS server is operating correctly, that there is not an IP conflict, and that the DNS settings are correct. So many of them are not setup correctly and try and resolve against other servers not even on your LAN!

[indie]

Have you simply tried to just restart the file server?

[Guest]

can you browse the server via \\ip address?

 

Anything in the event logs?

[indiegirl]

I couldn't browse the server from \\ip or \\name

 

I hate restarting servers, but that's what I ended up doing.... and all seems fine.. I'm not being hassled any more, so that's a good thing on my part!

 

On startup, I have had NIC Management Agent errors, the suggestion was that I should reinstall the agents. Anyone seen this before??

[indie]

What brand/model of server is it?

[Geoff]

check the event logs.

[indiegirl]

It's an HP Proliant DL380. The NIC Agent errors came directly from the event logs...

 

I'm not going to worry about it for the time being, no-one's reported any other errors since I rebooted it, so I'll keep my fingers crossed and look into the NIC Agent thing when the NM returns from his sick leave...

[Guest]

Sick again? Be calling you indiegirl_NM soon. 8)

[indiegirl]

Nice idea, but if I panic and don't know what to do when a fileserver stops serving files... I don't think I'm really up to speed to be a NM...

 

One day, one day...!!!

 

(getting some M$ qualifications under my belt would be a good start, methinks)