Printing issue

[kcalderw]

Hoping someone can help as I'm going nuts on this issue.

In each wing of our school we have a networked printer shared to roughly 3-4 classrooms. Everything is working with the exception of two iMacs that print to the same printer (Okidata B411dn). Those particular iMacs are spitting out pages and pages of nothing but wingdings font. I even wiped the one iMac and restored our faculty image (which all have), with the same result. Any ideas?

[bald_pig]

Had this before, we had to switch the macs from using IP to bonjour to connect to the printer.

[kcalderw]

Any idea why it would just be the one printer though? We have the same printer throughout the school in different wings. This one is the only one having this issue. Everyone else can print to their respective printers without issue.

[bald_pig]

For us, it was a driver issue, there was only a driver for the bonjour protocol. It happened after we updated the suite to a new image. It may just be that the printer is misconfigured on the two macs.

[kcalderw]

The printer is configured on our OD server which the queue is then shared via WGM. It works on 2 computers in that group but not the other 3. I'm perplexed.

[gds64]

The Okidata B411dn doesn't appear to support postscript, which you'll need for printing from Macs.