Office 365 shared mailbox without user mailbox

[Novalee]

So certain staff in our school use a shared mailbox. Since set up, it's been deemed unnecessary for said users to have their own email accounts.

 

Traditionally, they would log on to their email and then open the shared box.

 

But since deactivating their mailbox, they can't get to anything as office 365 auto logs in. It can't find an email account linked to the person signed in on the machine so gives the old 'somethings gone wrong' error. But you can't 'sign out' and use a different address - it insists on looking for an account related to said user.

 

Does anyone know a way around this? So these few people could access their shared mailbox without having their own accounts?

 

Thanks.

[Edu-IT]

What's wrong with just having an account for them, even if it's not used?

[Novalee]

That is a very good question @Edu-IT. If I can find that out I will let you know, just was given the direction from above, as is often the case for us techs!

[snagrat]

If you are worried about them sending mail from their own accounts then just create Transport Rules that will delete any messages