Ruckus issues all of a sudden with Radius authentication

[cheredenine]

Hello! I've got a Ruckus ZoneDirector that until today worked flawlessly with our 2012 R2 NPS server doing radius authentication. Currently I have wireless clients trying to connect and the Windows server reports access is granted, but the Ruckus server claims login failed due to no permission or incorrect credentials...

 

Any thoughts?

[Roger]

We had a similar issue recently, this fixed it.

 

Open up NPS

Open your Radius Policies

Go to Settings Tab

Go to Standard Radius Attributes

Click Add

Select Framed-MTU from the list

Click Add

Enter the Attribute value of 1344

Click OK

Click Close

Click OK

 

Test to see if it resolved your issue.

[truebluesteve]

Have you got logging turned on for the NPS? If not its worth doing so to see if anything obvious appears in it

[danelliott87]

We had a similar thing where the certificate had expired.

[cheredenine]

All sorted - it seems there was an issue with the roles function on the ZoneDirector. The default role had been disassociated from all the configured WLANS, so even though the Radius server was authenticating, the ZD was denying access... Tick the box again and it starts to behave. Thanks for the support anyway, chaps!