PaperCut MF SMTP Notification Error

[CHR1S]

I have set PC to email notifications via smtp-relay.gmail.com and the IP range has been whitelisted in the google apps for edu admin console.

The sending account is created and I can successfully telnet from the server to smtp-relay.gmail.com on port 25.

 

However when I send the notification mail I get this error -

 

Error sending email: Mail server connection failed; nested exception is javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketException: Connection reset. Address: [email protected], subject: Papercut Notification, error: Mail server connection failed; nested exception is javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketException: Connection reset

 

Cant seem to find anything in the FAQ or online.

 

Anyone got any ideas please?

[Big_Ted]

The papercut website has this info on gmail setup if it helps:

 

Name Value

SMTP server smtp.gmail.com (or your Google Apps SMTP host)

notify.smtp.enable-tls Y

notify.smtp.port 587

notify.smtp.username

A valid Gmail (or Google Apps) email address.

 

notify.smtp.password

The password for notify.smtp.username.

 

Table 13.9. SMTP configuration example: Gmail

 

Name Value

SMTP server smtp.gmail.com (or your Google Apps SMTP host)

notify.smtp.enable-tls N

notify.smtp.port 465

notify.smtp.username

A valid Gmail (or Google Apps) email address.

 

notify.smtp.password

The password for notify.smtp.username.

 

Table 13.10. SMTP configuration example: Gmail (alternate config)

[CHR1S]

@Big_Ted thanks mate, my training for its setup never got as far as the advanced config, strange the open support call didnt say I could do it there either! Edugeek to the rescue again.

[Big_Ted]

No worries, what was the support ticket ID you had open?

[CHR1S]

It was via our copier company, we hadn't even got as far as papercut support.