One Mac refuses to print A3

[unixman_again]

We have a suite of Macs which print to a Sharp MX-2600N, which is controlled by one of the Macs. One Mac refuses to print to A3. Format a document with page size A3, send it to the printer, and it selects an A4 sheet and only prints the right hand side of the document. Put that document on any other Mac in the suite, and it prints correctly.

 

Firstly, we tried deleting the printer and re-adding it. Still refuses A3. Next we delete the printer and the printer driver from the offending Mac, and it will still only print to A4. Finally we reinstall the OS, install the printer driver (which isn't on the master image for some reason) and add the printer. Exactly the same thing. It refuses to print to A3. Obviously we as missing something here and the fault must lie with the Mac which controls the printer. Any ideas as where to look?

[furby]

When you say "controlled by one of Macs", what do you mean, are you just sharing them out? And how do client/server connect to the printers, Bonjour, IPP, LPD etc.?

 

Check the http://localhost:631/admin on the print server. You might see the problem in the logs/jobs there. Try setting the default size to A3 (on the print server and see what happens)