4Matrix Performace Issues

[noohad]

Hi guys,

 

Anyone out these using 4Matrix? If so, do you find that it's quite slow processing any data?

 

Many thanks

 

Noohad

[Dkeen94]

Hey,

 

We have been using 4Matrix since the previous exam season! When you say processing data, do you mean pulling it out of SIMS?

[fiza]

No problems reported here. We had every teacher in school on it yesterday during a staff briefing and no one had any issues.

[noohad]

When a client logs onto 4matrix, even loading the dashboard is very slow. It could well be the way I've installed this.

 

I've got this running on a dedicated server running Win 2012 R2. Went ahead with all the default settings.

 

On client machines I've installed the software as opposed to running off a shared area.

 

Any tips?

 

- - - Updated - - -

 

Fiza - people can log in fine and use it - it's just very slow. Not sure if there are any tweaks I need to do. Thanks

[fiza]

I don't remember tweaking anything. Just followed the instructions they sent me. I have the server side on a VM and I deploy the clients via Group Policy.

[noohad]

VM or physical shouldn't matter?

Not really sure what else I can try.

 

I followed the same document from 4matrix.

 

Thanks anyway mate.

[timetableman]

Hi noohad,

 

We had a similar problem, the problem was found to be the size of the photos for our students, we were using 76kb jpgs, which is fine for normal use, but excessive in a 2cmx2cm thumbnail in 4Matrix, we used ifranview to resize the images down, and found a massive increase in the speed of processing. - 4Matrix reloads all the photos into the background of each screeen ready for when you hover over a data item.

 

We were using Facility so we created a copy of the images (synced the photos) and scheduled irfanview to produced 5kb image files instead.

[noohad]

That's great. Thank you ever so much.

 

I'll see what the data staff have been adding onto it. Could well be the photographs.

 

Your help is very much appreciated. Thank you.