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Posted

Hi guys,

 

Not really sure where to begin to solve this issue.

 

As of last Friday Internet Explorer appears to crash spontaneously for all users on our network. They'll be using a website and then 'Internet explorer has stopped working...' As far as I can tell there's no specific trigger for this to happen. I monitored memory and processes and nothing out of the ordinary occurred. The current version they are running is IE9.

 

Has anyone experienced this before or have any ideas where to start to fix this issue? Could it be a filtering related issue?

 

Any help would be greatly appreciated!

 

Thanks.

Posted (edited)

 

Thanks, that might just be the problem. It's update KB3008923 that's IE related.

 

KB 3008923, the MS14-080 Internet Explorer rollup, is crashing Internet Explorer, although which versions of IE is unclear. Bryanangler2 reports on Microsoft Connect:

 

"We have an enterprise app that heavily uses modal dialogs. This morning we were greeted with a flood of support requests that after a Windows update last night, dialogs no longer work. We isolated the issue that window.dialogArguments on secondary window no longer works."

 

At this point, I've seen reports of the problem with IE9 and IE11, but one report says it affects IE11 only, and not IE9 or IE10. As usual, there's no acknowledgment of the problem in the KB article (although the KB article does say there may be an installation error 8024001d with Windows 10 Technical Preview). No clue as to a workaround.

 

It's either a mass update uninstall or a new deployment of IE.

Edited by IcedBreeze

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