Printer prints three copies

[william_tropico]

Hello, once again I find myself saying I hate printers!!!

 

So Just updated some drivers for some OKi printers from PCL 5/PCL 6 to PostScript. This is to help with compatibility with our print management solution. This seems to have worked fine but getting a couple of reports of printers printing additional copies.

 

I tested myself and got an extra two copies of the same document. The print management solution only shows the correct number of pages printed but when I go to the printer three copies are waiting for me. it prints Page 1, Page 1, Page 1 , Page 2, Page 2, Page 2, Page 3, Page 3, Page 3 etc so cant even just take one copy so teachers are left sorting through pages. I know they work fine on PCL driver type but want to stop compatibility issues with our Print management solution.

 

Some (possibly) useful information

• Print Server running 2012 R2 Standard
  
• Papercut NG for management
  
• Printer OKi 2632
  
• PostScript Driver
  
• Prints additional two copies
  
• Happens on both 32 and 64bit
  
• Very Annoying!!
  

 

 

Thank you,

William

 

Edit: Solved - Turns out there was an option on the printer itself. Logged into the web control panel for the printer and there is an option under Printer > Print Menu > Print Method called "Copies" and this was set to 3.

Edited December 9, 2014 by william_tropico
Solved