Google Apps Domain Already Registered

[APMerry]

We're looking at Google Apps for education but it would appear that a previous employee has already registered our domain with Google. They've not left any documentation and I have no idea what email address they've used. Is anyone aware of how I can find out whose registered our domain?

[IrritableTech]

With your new application, have you got access to the admin panel yet? If so, you could give them a ring for advice?

[APMerry]

When I tried a new application it told me the domain was already registered. Struggling to access their support system as it asks for an admin user, which I don't know.

[IrritableTech]

Have you got access to your DNS? This method suggests you can find out the admin account details by adding dns records... https://support.google.com/a/answer/33561

 

Try visiting https://support.google.com/a/contact/admin_no_access?hl=en

Edited December 3, 2014 by IrritableTech
added extra info

[dhicks]

This method suggests you can find out the admin account details by adding dns records...

 

We had to do that to get our Google Domain set up, it proved to be simple enough (just follow the instructions), and Google do actually have telephone support people to guide you through it if you have a problem.