Explorer.exe Crashing and looping

[Tesla]

Hi all, got a laptop where, as the title suggest, explorer will crash, look for a solution, restart, crash, look for a solution, etcetc

 

eventvwr mentions something about Audioses.dll being the failing component. Anyone else seen this?

 

Explorer crashing also seems to be intermittent, one time i can switch laptop on no issue, next it restarts explorer about 5 times, next time it could go on for about 10 minutes.

 

help?!

[colinged]

Hi Tesla,

 

not seen this before but I would be looking to upgrade audio drivers if possible and also maybe try to unregister and then re-register that dll?...

I can see there were issues with this dll and vista and the following link gave information on how to do this AUDIOSES.DLL error message - Microsoft Community

 

"Step 3: Re-register the following DLL (Dynamic-link library) files to correct this problem.

 

a. Click on start and in the start search bar type cmd, right click on the command prompt icon in the programs area and then click on run as administrator.

b. at the command prompt

Type regsvr32 AUDIOSES.DLL and then press enter.

Type regsvr32 jscript.dll and then press enter

Type regsvr32 vbscript.dll and then press enter"

 

 

Cheers,

 

Colin

[Tesla]

Fails at the first hurdle, i get an error message with

 

The module "audioses.dll" was loaded but the call to DllRegisterServer failed with error code 0x80070716

 

Also there was an aduio update, but it has made no difference

Edited December 2, 2014 by Tesla

[colinged]

to be fair I have also tried that and get the error on the first one! has a malware scan been run on this pc? also maybe worth running sfc /scannow

 

Cheers,

 

Colin