Can't print from IE9/10/11

[Sheridan]

I've got another PC that cannot print from IE (9/10/11). Its the old error 'An error occurred during this operation' whenever you try to print anything. The printer works fine (and from Chrome/FF) but IE will not play ball.

 

I've tried various drivers, different printers etc and the usual MS articles are no help. Has anyone found a fix to this or do I have to resort to a re-image which is what I did last time!

[ShorehamGeek]

Does the print preview give you a blank page?

 

We had this issue, and this method worked for us to fix:

 

Click Start Start button, click All Programs, and then click Accessories.

Right-click Command Prompt, and then click Run as administrator.

Type following command and press ENTER:

ICACLS "%userprofile%\AppData\Local\Temp\Low" /setintegritylevel (OI)(CI)low

Restart the computer.

Print or print preview a Web page in Internet Explorer.

 

I had to create this folder in the first place before I could run the ICACLS command as it didn't exist for the affected user. I didn't need to reboot to test the fix, just close and open IE.

 

These instructions taken from:

Unable to print or view the print preview of a webpage in Internet Explorer

 

Good luck!

Edited December 1, 2014 by ShorehamGeek

[Sheridan]

The preview comes up ok. I've tried the MS fix and also ran their fixits!

 

I've rolled back to ie9 and back to 11 through 10 but it's always the same. Reimaging seems to be the best option, it's a nuisance for such a small issue!

[colinged]

Hi Sheridan,

 

Is IE in protected mode in these computers that are causing an issue? How many computers out of a total are doing this? Is it the same computers each time?

 

Cheers,

 

Colin

[Sheridan]

Its happened on several completely different PCs in the past - protected mode has been off when the problem occurs. In one case changing the printer driver has worked but the others have resulted in a reimage.

 

I've reimaged this one now - I guess its one of those things that will be almost impossible to pin down.