Smoothwall issues

[Techdw]

Hi Guys,

 

i currently have a major issue with Smoothwall at the moment, it keeps coming up NTLM falied.

 

As you can imagine, Its stopping teaching and learning in the schools.

 

I spoke to smoothwall and they tried to force the proxy settings with GPO but it doesn't pull across in the GPO.

 

At the same time, I am not sure why it has stopped working and the NTLM message keeps coming up as nothing has been changed on the network.

 

Any advice would be great. Bit disappointing, as I have just paid ££££ to renew it.

 

Thanks

[andyrite]

Reboot as above.

Check the time is in sync.

Check you are using Active Directory as Authentication NOT Active Directory (legacy method).

Check the user for Authentication is OK.

[tom_newton]

The time sync is one to watch - got to be right on server, Smoothie, and PC. Email me your ticket # and I will have a nose about.

[Techdw]

i did give it a reboot, but still the same issue.

[FN-GM]

Is all the DNS looking healthy?

[Techdw]

Yeah DNS looks good