burgemaster Posted November 8, 2014 Posted November 8, 2014 Hi, We have updated all PCs to IE11 through WSUS. Generally it has gone well apart from a few. Has anyone else had a few computers fail to install IE11 with the 9C59 error? Im sure we had this error with IE10 and we had to reinstall as we couldnt find a solution. 00:17.472: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AE29.tmp\IE11-neutral.Extracted.cab /quiet /norestart 00:37.487: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ] Ive read through all the usual M$ solutions and tried all that I can find on here, but just wondered if anyone else had a working solution? Thanks in advance!
speckytecky Posted December 17, 2014 Posted December 17, 2014 Did you manage to resolve this one @burgemaster I currently have a lone Lenovo ThinkCentre M1578 that refuses to apply either Security Updates KB2984972, KB2992611, KB3003743 & KB3011780 and IE11. No error message andevery time we go to switch the PC off it appears to install the Security updates but on reboot they are listed as failed. MS Mr Fixit tool doesn't fix it either!
burgemaster Posted December 17, 2014 Author Posted December 17, 2014 Sorry No, Tried everything. Flatten and Re install http://www.edugeek.net/forums/windows-7/132205-ie-10-installation-problems-2.html#post1241576
speckytecky Posted December 17, 2014 Posted December 17, 2014 Reckon this is the way this beastie is going to go as well. Sorry No, Tried everything. Flatten and Re install http://www.edugeek.net/forums/windows-7/132205-ie-10-installation-problems-2.html#post1241576
bon_clay Posted March 22, 2016 Posted March 22, 2016 Finally was able to upgrade IE9 to IE11 without reinstalling windows 7. Thought I would post the method that work for me in this thread if anybody is still having problems. 1. Download IE11 Offline installer 2. Open Elevated cmd 3. Run the following command to remove IE11 files that might have been installed when trying to install IE11: FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart" 4. Run the following command to remove IE10 files that might have been installed when trying to install IE10: FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*10.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart" 5. Open Internet Explorer and go to About Internet Explorer here you should see the version number and the corresponding windows update e.g KB3049563 6. Open Programs and Features and then click on installed updates. Find the windows update from step 5 in the installed updates list and uninstall the update and restart the machine. 7. Repeat step 5 and 6 until you cannot find the update in the installed update list. 8. With this missing update package name run the folllowing code in a elevated cmd. FORFILES /P %WINDIR%\servicing\Packages /M *(Insert Update Package Name e.g KB3049563)*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart" 9. Restart the Machine 10. You should now be able to remove IE9 from Installed Updates list. Once IE9 is remove install IE 11 with the Offline Installer. 1
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