Apple Configurator Query

[Sentro]

Help!

 

I have a set of iPads in configurator. They are supervised and assigned to users. All works great. I can check devices in and out to backup and restore user data. But, if I want to make settings changes to all devices such as changing the folders that apps are in or the wallpaper, I check the devices in, apply a backup with those changes in but then when I check the devices out again those changes are undone. They are undone because the users settings override those in the backup that has just been restored. How can I keep user data but have the iPads update their configurations based on a new backup I have restored to them?

 

Thanks in advance!!

[karedwards]

I have the same question so I would love to hear responses. There is a way to image them but I can't figure it out

[benjaminstevens93]

If you setup the iPad how you want it, then take a backup, then you can restore that backup to other iPads. Take a look at Meraki for mobile device management, Configurator is only really good at applying a few settings and supervising the ipads.

[Sentro]

Yeah it works really well to create a backup and use this feature as a way of imaging the devices. The problem is that when you assign the devices out to a user, the device saves the data and settings. If you restore an updated backup to the device like you would to update it's settings or apps, then restore the users data and settings they override the settings you have just restored.

 

Meraki is ok but I felt it was a bit overkill and complicated for the number of devices we have.