Dinner Money 7

[Jodesi]

I'm trying to install dinner money 7 but it fails every time.

 

I was told to use DB upgrade to install it. It doesn't matter if I use my account or SA. First I get the "Length Cannot be less than zero" error despite all fields filled in. Then nothing shows in the upgrade files window, followed by a red bar across the top saying it failed. I changed the path to the setups folder from \\ to local, double checked the server and DB names etc etc.

 

Any ideas or other ways to install this or what the problem could be?

 

Thanks

[PhilNeal]

Please register a case

[Ron_Bate]

Have you unzipped the patch file (once) so that you can see the patch.xml and the .signature file? If so then use the top radio button on DBUpgrade to point to the unzipped patch file.

[Jodesi]

Please register a case

 

With who Phil? The local MIS team were meant to get back to me but haven't as yet (2 days ago) I've just registered with the new support site, just waiting for confirmation.

[Jodesi]

Hi Ron,

 

The instructions I have said to just unzip it and put the files in the setups folder. I haven't used the top radio button to point to the files.

[Ron_Bate]

Using the top radio button you can select the exact patch file you require.

[PhilNeal]

Your support provider should be your first port of call. If you drop me a pm I'll ask someone to call you.

[Jodesi]

Thanks Phil.

 

I'm going to give it another go in the morning using the way Ron mentioned. If it still fails and the local MIS team haven't got back to me I'll PM you.

 

 

Thanks Ron, I'll give that a try.