Advanced Learning

[pcstru]

Anyone else having problems getting through to Advanced Learning? Anyone from AL care to comment?

[Tallwood_6]

Yes and I'd image its down to the census and the number of changes introduced this time round. Taking about 40 - 50 minutes to get hold of support last week.

[clockend25]

Do they still have the cool hold music?

[andrewjgoodwin]

Hi everyone

 

 

We have had longer wait times than we would like and our customers are used to over the past couple of weeks. Sorry for any inconvenience caused around this. We are working as hard as possible to get through all the calls and cases as quickly as we can.

 

 

Please remember you can log and manage your cases on-line through Advanced firstline - Facility Support – if anyone would like to get in contact with me please don’t hesitate to get in touch.

 

 

Andrew

Support Services Manager

[email protected]