andrewjgoodwin

Good morning This looks like an issue that was resolved in ePortal version 15.1 (released in April) If you are on the latest version please get in touch with support and we can take a look. Thanks Andrew

Hi everyone We have had longer wait times than we would like and our customers are used to over the past couple of weeks. Sorry for any inconvenience caused around this. We are working as hard as possible to get through all the calls and cases as quickly as we can. Please remember you can log and manage your cases on-line through Advanced firstline - Facility Support – if anyone would like to get in contact with me please don’t hesitate to get in touch. Andrew Support Services Manager [email protected]