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Posted

Hi

 

I just installed the 10.3 update to my 10.2 installation of HAP.

 

Love the prompt when downloading file for how they want to do it.

 

But when i open a word document using direct edit, edit and hit save i get a server 500 error.

 

In the server logs it gives me an error " An error occurred in Home Access Plus+ Page: /hap/api/myfiles-upload/n/ "

 

Any ideas what it could be?

 

Thanks

Posted

I have the same issue described above after upgrading to 10.3, I also have the same error when just trying to upload a file even if I am not using the direct edit feature though. I also receive the same error in the server logs.

 

HAP+ Access Denied.png

Posted

Presumably, i'm getting the same issue here.. getting access denied on uploads using either DirectEdit or regular :(

I did delete the contents of my hap folder and replace from the zips.. but i remembered to add the permissions back to the app_data folder. Unless i'm missing something else.

I get an event logged for the failed upload attempt too:

 

Event code: 4011 
Event message: An unhandled access exception has occurred. 
Event time: 24/09/2014 09:43:51 
Event time (UTC): 24/09/2014 08:43:51 
Event ID: b1cad4772bda4e0c8553d18a5fec9a28 
Event sequence: 65 
Event occurrence: 1 
Event detail code: 0 

Application information: 
   Application domain: /LM/W3SVC/1/ROOT/xxxx-1-130560217730587258 
   Trust level: Full 
   Application Virtual Path: /xxxx 
   Application Path: C:\...---localpathname---\ 
   Machine name: ---SERVERNAME---

Process information: 
   Process ID: 2348 
   Process name: w3wp.exe 
   Account name: IIS APPPOOL\---HAPACCOUNTNAME--- 

Request information: 
   Request URL: https://---mysite---:443/xxxx/api/myfiles-upload/N/ 
   Request path: /xxxx/api/myfiles-upload/N/ 
   User host address: ---internal address ---
   User: ---username--- 
   Is authenticated: True 
   Authentication Type: Forms 
   Thread account name: IIS APPPOOL\---HAPACCOUNTNAME--- 

Custom event details: 

Posted
Ok, looks like direct edit is doing it's usual thing of locking the file on the server open so you can't upload the file again, I thought I'd fixed that.

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