Update Symantec Backup Exec 2010 R3 to 2014

[StephenHardy]

I'm looking at updating our Backup Exec 2010 install to 2014 this week, has anyone done this, if so, what are you experiences?

 

Looks pretty simple to do and should auto update the agents...

[Lenora_BE]

Hi yes, it is a very simple upgrade and just for extra measure make sure you copy the Catalog and Data folders to a different location.

[StephenHardy]

Yeah went on quite smoothly - the only issue I had is that the backups seems to use more space on disk than 2010 so I have had to rejig the retention settings.

 

Thank for getting back to me though - appreciate it

[Disease]

Sorry to revive this but I am just trying to carry out this task.

 

Is there a separate install file for an upgrade path as when I use the disc downloaded from Symantec it seems to only talk as if it's a fresh install. I am worried about screwing up my current 2010 R3 install

 

Any advice on the specific process would be great.

[StephenHardy]

No it should just go through and detect 2010R3 - I did run Live Update and update 2010R3 completely before I upgraded however & updated the agents on the servers to be backed-up.

Then installed msxml6_x64.msi (Download Microsoft Core XML Services (MSXML) 6.0 from Official Microsoft Download Center)

 

Then run the pre-installation checks

 

Then Stop the existing services in 2010R3

 

Then ran through the install (importing licenses from the license file) - if you check on the left hand side you should have a 'Migration Progress' step - I'm assuming this would not be there on a fresh install?

 

I have my documentation but it is environment specific....

[Disease]

I get to the point of inputting my licenses as I have just renewed them, but it won't accept my renewal licences saying they are for an older version even though they are listed as "SYMC BACKUP EXEC 2014 ENTERPRISE SERVER OPTION WIN PER SERVER RENEWAL BASIC 12 MONTHS ACAD BAND S" and I am using the license file supplied by symantec.

 

This is what leads me to suspect I have only the full install software and not the upgrade version.

[StephenHardy]

I was tentative when I did this. I phoned Symantec Customer support who were actually pretty good: 0870 2431003 - they should be able to talk you through this.

 

I only remember there being 1 download available to me so I assume this is the same installer for both.

 

Try your original 2010 licenses as they should still work

 

S

[Disease]

Thanks Stephen.