Cisco CUCM - Re-enable Direct Dial

[itsha]

OK,

 

CISCO is causing me a headache, any experts out there willing to contribute would help tremendously!

 

I have a Direct Dial Number that when I phone it, it automatically hangs up.

Now obviously this is because incoming calls to that DDI are being refused/denied/blocked.

 

Problem is, I cannot find where to re-enable for this extension.

 

Any pointers or general shoves in the right direction greatfully received!

 

Thanks

[MatthewL]

Check voicemail isn't on for that number as if a user doesn't have voicemail it will just drop the call.