Remote Desktop Gateway Server is Unavailable

[chrisjako]

Morning all,

 

I've recently setup RDWEB which works great for some and not for others, just remoted into a staff members PC at home and this is what she gets:

 

 

However it works fine when i try from my PC and another member of staffs PC

 

Any ideas as to what might be blocking her?

[chrisjako]

o.k I've got so far as to finding out its a DNS issue, remote access works when i resolve the internal DNS name of the server to the hosts file of the external client machine however I cant find out for the life of me how to change what FQDN the apps look to in RDWEB

[jdoldridge]

It is somewhere in IIS I had to add the TSDefault Gateway in there and it started working like a dream

[chrisjako]

I found a powershell script which changes the internal DNS to the External, which was also the cause to the problem as the apps where resolving to the internal DNS due to our double NAT setup we have with our local LEA

[edutech4schools]

Can also be a windows 8 netsh issue.