My pop and email never works in school.

[Garyhind]

Hi,

 

Does any one know why my mail can't be accessed in school. I use a mac and the mail app works fine at home but won't work at all in school. The school is on LEA firewall (Smoothwall) I do not have access to this. I can access the web mail fine but not through the app.

 

What questions do I need to ask my lea? I would really appreciate any advice. I am based in Southport so are under the Sefton LEA run by a company called avarto.

 

Thanks

 

Gary

[Danp]

What email account? The school one or personal?

[Griff]

Need to get all the mail server addresses and ports and fire it over to them ask if they can open it up..

[AlexB]

Greetings to my home town.

 

Most likely I'd say it was a port issue rather and a traditional filtering issue. Some LAs block ports at the firewall like 110 for pop and 25 for smtp (although these days they are more likely to be the ports used for SSL and TLS email, 587, 465 and 995). Some LAs will open them up on request, others...

[Garyhind]

Thanks for that. It's all my email accounts both personal and lea. They say that we are to use browser but that has its restrictions and is not accessible offline. The ports issues are likely. I will ask? I have seen a message when using IE saying that SSL is not enabled does that mean it's blocked?

 

Thanks