Room Booking issues

[cromertech]

I have a problem with the room booking process.

 

A lot of our staff are a bit click happy and due to the small delay in the booking system refreshing they are booking a resource for the same lesson. Instead of the system saying that a lesson exists it will book them in the next lesson instead. In the bookings.xml I have duplicate entries like the ones below

 

 

I'm guessing this is something to do with my config (unless there is no code to prevent this) but I've yet to work out what it is.

 

Any help gratefully received as the only workaround I can see at the moment is to tell staff to have more patience and we know that won't work.

[nickbro]

I believe @Minimo has attempted to fix this in the latest release.

[cromertech]

Thanks Nick,

 

On the case as always.

[minimoo]

Yes - Pretty sure I've added some code to try and handle the case you describe.

 

The case I've not yet fixed (and I just know Nick is going to love watching me attempt to handle this is the following: [this is broken in 9.7, less broken in '10', but still broken]:

Laptop charging booking

Consider following - 10 period day:

You book P2 then P4 for laptops - this means P1=Unavailable, P2=Lesson, P3=Charge, P4=Lesson, P5=Charge.

You then Delete either the P2 booking.

At this point, P3 charging goes, and it becomes a free period [as the unavailable period didn't go in as it wasn't needed].

 

My rough plan here is to double book the P3 with unavailable+charging so that when you delete P2 or P4... P3 still remains busy.

 

Congrats if the above logic made any sense - but in any case, I've probably just scared Nick

 

Paul

[cromertech]

Thanks @minimoo I have a further issue on this though that staff can overwrite others bookings i.e. they appear to the system as admins. Is there anything I can do to find out why this is?

 

Edit: Actually I've just discovered this as an error on one of my web.config files.

Edited April 1, 2014 by cromertech

[gomalley]

Sorry to resurrect an old thread, I appear to be having this issue in 10.5

 

It pushes all the periods after out of line

 

The bookings.xml shows:

 

the second and third have slightly later time stamps, and once deleted from the file it makes the "After School" slot available again

 

 

Any advice?

 

Many Thanks

Guy

[nickbro]

Can you paste your hapconfig.xml file, specially the bookingsystem section

[gomalley]

Hi Nick, the booking section is below, thanks for your time.

 

 

 

Just looking at this, wondering if you are going to say its the times that are the issue - our Tutorial Period is only on a Tuesday, the rest of the times are lessons all week, but not sure how else to do it unless there is a way to make different period list for different week days?

 

I currently have a fixed booking for the tutorial period on Mon, Wed-Fri to stop people booking it when it doesn't exist.

 

Thanks

Guy