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Posted

Just wondering, what do you network managers do all day?

 

I've set up a test machine using windows 2003 server but dont have the experience of managing a large amount of users .

 

What does your job involve?

 

What common tasks are you asked to do?

 

It would be useful to know what you guys do so i can read up on it.

Posted

This is the job description for the ICT Systems Manager at my current place.

 

ICT Systems Manager

 

- Maintain and set up internal IT systems.

- Provide first line technical support.

- Carrying out simple repairs.

- Liaison with suppliers for purchases and in the case of serious faults.

- Maintain an inventory of hardware and software.

 

Applicants should have:

- Wide experience of PC hardware and software.

- Experience of NT/Networking

- The ability to effect appropriate hardware repairs and software upgrades.

- A willingness to work flexibly in support of teaching and learning in the school.

 

ICT systems Manager

 

Job Description

 

• Respond to inquiries and requests for assistance with the school’s computer systems. Identify problems, troubleshoot and provide advice to assist users.

• Install, configure, and maintain the school’s LAN server and workstations including telecommunication connections and e-mail. Manage performance and maintain security of LAN.

• Investigate hardware problems and perform minor system hardware and communication connection repairs. Major problems or repairs are directed to outside vendors.

• Manage the acquisition, installation, and maintenance of the school’s local area networks and connections to wide area networks.

• Analyse products and recommend use of new products and services to senior management.

• Establish and implement policies and procedures for LAN/WAN usage throughout the school.

• Maintain an inventory of all ICT equipment and software in the school.

• To carryout additional duties commensurate with the post.

• To liaise with the Technical Officer in the City Learning Centre.

Posted
Hmm. The job description is really for a network manager. I am a systems manager and usually the role involves the running and planning for multiple networks and systems, often disparate. I could add 3 times the amount to that list.
Posted
Well at the moment I’m not working, but I have been doing some work at a CLC and they will be taking me on permanently soon.
Posted

Job Description tends to differ from actual work done!

 

Usually network managers and techies alike get asked to deal with pretty much anything that has a plug on it.

Posted

@FN-Greatermanchester:

 

Not to put too finer point on it once you do get permanent employment (and i wish you all the best) i would not go around slagging NMs off as most are very hard working sometimes pretty stressed out guy's who are taken for granted most of the time.

Posted
I'm a network manager and the only person in the IT Support team so add all the techy jobs to the NM jobs then add a bit more you'll be close to what i do lol
Posted
What does the Network Manager do.... basically boss the techies around :D

 

Well yeah. We have to. We're the ones that get stressed at when jobs arent done, or done correctly. The word manager in the title is a bit of a clue. I have a habit of never shouting at my techies or asking them to do something that i wouldn't / couldn't do, and i'm the one that backs them up when people complain or when suppliers mess us about.

 

The job of a NM / SM isnt necessarily 9-5 or even 8 - 4; i start at 8 each morning and am often here til 6. Much later if there is an event on, figured it out the other week that i do an average of 45 hours a week. Considering "Single Status" is coming in soon and based on 37.5 hours per week, it should be interesting.

 

Having read some of your previous posts I'm sure you weren't having a go but.......

Guest aliv25
Posted
Watch the IT Crowd on Channel 4 to give you a funny side to the life of the network team.
Guest aliv25
Posted
That was a very funny episode. But its typical of the support team to just say 'did you try and restart the computer?'...it works every time (well almost)
Posted
@FN-Greatermanchester:

 

Not to put too finer point on it once you do get permanent employment (and i wish you all the best) i would not go around slagging NMs off as most are very hard working sometimes pretty stressed out guy's who are taken for granted most of the time.

 

I take it you are a network manager then? ;)

  • 2 weeks later...
Posted
@FN-Greatermanchester:

 

Not to put too finer point on it once you do get permanent employment (and i wish you all the best) i would not go around slagging NMs off as most are very hard working sometimes pretty stressed out guy's who are taken for granted most of the time.

Amen! :D

Posted
@FN-Greatermanchester:

 

Not to put too finer point on it once you do get permanent employment (and i wish you all the best) i would not go around slagging NMs off as most are very hard working sometimes pretty stressed out guy's who are taken for granted most of the time.

Amen! :D

 

Yeah, I can wholeheartedly agree with the stressed out & taken for granted bits....... :evil:

Posted
I have a habit of never shouting at my techies or asking them to do something that i wouldn't / couldn't do, and i'm the one that backs them up when people complain or when suppliers mess us about.

 

Yeah - I try to do the same and my techie type does a good job of fending off some of the spam calls we get. I do get him to do our website stuff though 'cos he's a whizz at it and I couldn't hope to compete with him.

 

HBJB

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