Examination Module ActiveX component can't create object

[ndavies]

Morning chaps,

 

Performed Sept release upgrade on Friday night and came in this morning to find that Exams officer can't get into the Examinations module.

 

It comes up with a dialog box for "Trusted User" or "SQL Server User", trusted user asks for no u/name and pass and gives the error messgae "ActiveX component can't create object". Similarly choosing SQL Server User and logging in with SIMS.net credentials does the same.

 

I think it must be to do with the newly added Windows Authentication "feature", but we have chosen not to use this and therefore not touched connect.ini.

 

Can anyone help. Exams data needed to be done this week!!!

 

:-(

 

Nick

[ndavies]

This is happening on a select few machines!! Headache!

 

Could it be an old version of ActiveX or something like that?

[pete]

The upgrade didn't take on the workstation correctly, usually due to permissions.

 

Delete C:\Program Files\Sims\Sims .net directory and reinstall the SIMS applications on the workstation.

[ndavies]

Thanks.

 

Would it be using SIMSINST or SIMSApplicationSetup. I don't understand which is used. Does SIMSINST call SIMSApplicationSetup?

 

Regards

 

Nick

[ndavies]

Problem sorted, panic over.

Thanks for your help. You're certainly faster than Capita's helpdesk...and cheaper!! Donation on it's way.

 

Again, ta for your help. I suppose in most cases SIMSApplicationSetup might be the first course of action to resolving SIMS.net new "features"

[rhyds]

We had the exact same issue, a clean reinstall of SIMS on the client cleared it