[ipad] Meraki MDM ios Devices spontaneously become un-managed? am I the only one

[cvl4]

Have been using Meraki MDM for about 6 months now.

Ever since iOS 7 came out have been experiencing issue where devices appear to spontaneously loose the Meraki management profile and become unmanaged.

I am fairly certain this occurs after the user updates the iOS version on their device. Nearly every device became unmanaged within a few days of ios 7 comming out, sine then some devices get re-enrolled and then the same thing happens again.

The latest has been when iOS 7.04 came out.

 

Not all devices drop out some have upgraded several times and never dropped out of Meraki. Some of these devices have been supervised with Configurator other's are staff owned devices that have never been set up with configurator.

Have been in touch with Meraki support several times over this but so far no joy and I feel as if I am the only one seeing this issue.

anyone esle experiencing similar with Meraki or other MDMs ??

Arrrgh !!! It's driving me nuts!!

[AngryTechnician]

I have 30 iPads using Meraki and have had intermittent issues with profiles not updating in a timely fashion, but have not had any completely drop out of management. However, I only did the 7.0.4 updated a few days ago so perhaps I have this yet to come...

[Fratopolis]

This is driving me nuts as well. We have about 700 iPads and everyday on average 1-2 drop out of management. But it's not even from a OS upgrade. Just happens. Are you still having this issue.