newpersn Posted November 21, 2013 Posted November 21, 2013 Just had the email from ICT Direct as i was about to get a quote from them... Thanks for the email. We have decided not to continue with the print consumables as it was taking our eye off our main business of computer hardware. . Kind Regards, I can understand but, but but. I dont want to use anyone else
LosOjos Posted November 21, 2013 Posted November 21, 2013 Thanks for the email. We have decided not to continue with the print consumables as it was taking our eye off our main business of computer hardware. . Kind Regards, looks like somebody forgot to edit their template email!
Edu-IT Posted November 21, 2013 Posted November 21, 2013 looks like somebody forgot to edit their template email! Or the OP removed it? Either way, if you need recommendations for other companies, just ask.
localzuk Posted November 21, 2013 Posted November 21, 2013 Makes sense. Diversification only really makes sense if it is going to gain them something. Focusing on their core business is a good thing I think!
teejay Posted November 21, 2013 Posted November 21, 2013 Sensible decision I think, if it's affecting their ability to run their core business then they're best out of it unless it's profitable enough to hire someone else to deal with it.
ICTDirect_Dave Posted November 21, 2013 Posted November 21, 2013 I'm afraid we have had to stop with the print stuff. It was too time intensive for the amount of return we were getting and we would much rather spend our time sourcing better hardware to offer you lovely people. The company we suggest as an alternative are both reliable and well priced (not to mention that we met them at BETT last year and they're lovely people) So from now no print, but our hardware offerings are already better than ever! Please give me a shout if anybody wants anything from us! And once again apologies to those os you who had come to rely on our print service!
newpersn Posted November 21, 2013 Author Posted November 21, 2013 Or the OP removed it? Either way, if you need recommendations for other companies, just ask. yes I removed it. I can understand. But I only order toners and ink carts. I don't get a say in any hardware I won't be able to speak to vilki or John
rich_tech Posted November 21, 2013 Posted November 21, 2013 it is a bit of a headache for me too, I totally understand why they did it though at the same time, core of business always comes first
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