ht6 Posted November 21, 2013 Posted November 21, 2013 Having a mare with the Realtek HD Audio stuff. Long story short: Logon to machine and speaker icon is muted. So I have to fiddle randomly with the settings in the Realtek thingy (I've found no one setting that works everytime). Sometimes disabling the front panel JD work, sometime I have to enable it, sometimes I have to disable then enable - very random. Anyway, it's only a problem for 30 PCs so figure don't need GPO or anything, can just do manually and be done with. That would be the case if the settings actually stuck though. I get the sound working (through trial and error), reboot, and we're back to square one. Sometimes the startup sound plays after a reboot but then is 'muted' (read: disabled) again when I log on, or sometimes there is no startup sound.
Michael Posted November 21, 2013 Posted November 21, 2013 Try downloading a new driver from Realtek, but extract it and install the driver only (without the Realtek carp).
ht6 Posted November 21, 2013 Author Posted November 21, 2013 Hmmm, tried this just now - nothing but driver, and still muted (although without Realtek software I can't find any way to unmute (read:enable))
themightymrp Posted November 21, 2013 Posted November 21, 2013 This has come up before on here, see this thread for the discussion: http://www.edugeek.net/forums/windows-7/113421-windows-7-audio-issue-requesting-administrator-password.html And this one for the likely fix for you http://www.edugeek.net/forums/windows-7/107159-realtek-hd-audio-not-detecting-headphones-intermittently.html
ht6 Posted November 21, 2013 Author Posted November 21, 2013 Nope - that is an issue that we've had on other machine which we've fixed via that reg key. But this issue is totally different. The machines in question have speakers plugged in to rear, but also don't pick up headphones if plugged in.
themightymrp Posted November 21, 2013 Posted November 21, 2013 You sure it was the same registry fix as mentioned above? Because your problem sounds a lot like what we had here - random sound mute or not detecting plugged in equipment.....
ht6 Posted November 21, 2013 Author Posted November 21, 2013 Yep, deffo as we already apply that fix to other machines on the network.
jon_nais Posted November 26, 2013 Posted November 26, 2013 try rebuilding the PC. could be a buggy update or something has gone wrong with the registry hack you tried to other machines.
ht6 Posted November 26, 2013 Author Posted November 26, 2013 We're talking 21 machines - I was only working on 1 of them at a time, they all have the issue.
jon_nais Posted November 26, 2013 Posted November 26, 2013 is it still not worth trying to rebuild one and seeing if it solves the problem??
mac_shinobi Posted November 26, 2013 Posted November 26, 2013 Remove drivers & software related to audio / Realtek and reboot then only install the driver
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