iTALC 2 and Active Directory

[jlafrbsu]

Hello All,

 

New user, first post here. Already from all the reading I am doing this looks like a very valuable resource for me to read every day.

 

Anyway, I have an issue with trying to get iTALC to play nicely with our network here at school.

 

I have installed it on the Master PC and on a couple client PCs to do a test run of the software, and have already run into a pretty substantial problem. I can see the client PCs only when they are logged in with a Local User Account. The minute the client PC is logged into with an active directory user account, the host is unreachable. I have gone into the permission settings and added our network\domain users and it seems to have added permission for all domain users.. so I am at a bit of a loss as to what is going on. We have a sonicwall hardware firewall but I do not think that is causing the issue, as it works except for when logged in with a domain user account, otherwise I can see the client PCs.

 

We are running Windows 7 on all the machines in the lab, and I am using the latest stable version of iTALC 2.0.

 

Any and all help would be very appreciated!!

 

-Josh

[6Foot2]

We found that iTalc was unsatisfactory at best on Windows 7.

 

Using the tags at the bottom of this post you can find other iTalc posts on Edugeek:

 

Link 1: italc - Search Results - EduGeek.net

 

Link 2: italc2 - Search Results - EduGeek.net

[allegatorsnacking]

I have the same question. Is Italc able to view a domain-user's desktop? Or is it only able to exxentially provide RDP to the same local user account?

[6Foot2]

When iTalc is working correctly it will allow you to connect to remote PCs to view remote desktops and/or provide assistance when required.

 

HTH.

[allegatorsnacking]

Thanks for the reply DaveP, but are you certain about the viewing of a domain account? It seems like many users if Italc are in a lab environment with a shared login username. Our situation is that the computers are joined to Active Directory and the 'students' each have a unique username/password which is managed by ADUC. The 'teacher' would log into their own PC with their assigned login name, and want to view the desktop of 'sally' who is logged in under her username.

 

It seems like setting permissions via ACL made the most sense, so I've done that, but all I see when viewing a logged-in student's PC is the "Ctrl-Alt-Del' screen - as if I am connecting to the workstation over Remote Desktop. What I am looking for is more along the lines of Remote Assistance.

 

Hope that clarifies the question.

[6Foot2]

When we had working iTalc on our network our workstations were running XP. iTalc worked well like this but not on Windows 7.

 

When it was working iTalc allowed me to view remote stations on our domain while logged on as my domain user viewing the stations of other domain users logged on to their domain accounts at their stations.

 

TLDR: iTlac worked for us on our domain. It allowed us to view other users when they had logged on to their domain accounts at other station on the network.

[Norphy]

For what it's worth, we have iTALC running on our Windows 7 machines reasonably happily. It isn't fully functional, I can't get it to mirror the teachers machine to the student ones and if a teacher tries to demonstrate from a student machine, it hangs. However, the teacher can keep an eye on all of the student machines and lock them to make them pay attention.

 

I'm using A.D. authentication to authenticate the teachers and the students log on with their ad accounts. I don't think I did anything special either.

 

I will say that I wish the college would buy AB tutor though.