No incoming email to Office 365

[MrWu]

Hi all;

 

Just playing around with Office 365 at the moment.

 

outgoing emails from my 365 domain is ok (mrwu365.co.uk) but incoming I either don't get the email or a NDR from yahoo/gmail

 

testing with @MrWu365.onmicrosoft.com seems ok, so pointing to a MX record issue for mrwu.co.uk itself (MX record is pointing to

ms33288892.msv1.invalid.outlook.com. in 123.reg

 

emails between Office365 users work ok

 

here is the NDR when I try to send an email via yahoo to a user in Office 365 called [email protected]:

 

 

Sorry, we were unable to deliver your message to the following address.

 

:

No MX or A records for mrwu365.co.uk

 

--- Below this line is a copy of the message.

 

Received: from [77.238.189.237] by nm17.bullet.mail.ird.yahoo.com with NNFMP; 19 Oct 2013 07:58:34 -0000

Received: from [46.228.39.65] by tm18.bullet.mail.ird.yahoo.com with NNFMP; 19 Oct 2013 07:58:34 -0000

Received: from [127.0.0.1] by smtp102.mail.ir2.yahoo.com with NNFMP; 19 Oct 2013 07:58:34 -0000

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.co.uk; s=s1024; t=1382169514; bh=6Tpnufs0HGFenAlrw7Ap6mhhmNS7KlANlcj560rwlE4=; h=X-Yahoo-Newman-Id:X-Yahoo-Newman-Property:X-YMail-OSG:X-Yahoo-SMTP:X-Rocket-Received:From:To:References:In-Reply-To:Subject:Date:Message-ID:MIME-Version:Content-Type:X-Mailer:Thread-Index:Content-Language; b=hwjDUyPfxurUC8azPfdqUPq2Iq2wnjv3qq1CFQeeQ6hN4Vuq8RHqkATetZgSjfGCGWGt+SeZ49N6OinZnaeYazkGZ6/2Ng/wBeJN7uOp3b503AX9UhJfmMv0RuhQ4XMCe1jK9gefhKZ2TDdIIpxxsFawVYqC7TZJiyQfLQO/dak=

X-Yahoo-Newman-Id: [email protected]

X-Yahoo-Newman-Property: ymail-3

X-YMail-OSG: XqPpSHcVM1noBAui9XuwO0TlQAp9r4c1gRE.JuXsYCNnF76

AVRIUdRkFjMdqsnulk2Mh.8Jkq_KDmVLchdne0eL5KlNYwdrz5de4w6SJTZH

u0BB40sVDK_6Vf_akJo3Jfr6ZfETcfMBfxPvu839yDLi3_c.Umg7Ue9ioUJT

RbyK.klRKKkJBHMxRHq6Vu91oJDu0SDCkIRlmKoZTEWxjC0uubbPe3ypjbWN

0kgYXupQ0JT2g5eJt8dM1vfLe5Kykxt3oWUHIsvX13uI0UlQjimlwCnh_YuY

guloO3DIMyNlT_Tp1mQneYwz8uXRl95vPwqAqKWGRGELjauc.VZ_knUtHTff

XZMYELpHhd9ra2A1OdorjZfJKAagjA91YVsNZ7gJ1CCFnhU5XuVO833hJdcn

xUoXResVnZzID8ktVBwk4hwtAXfj5FXSeuBvq0T2Y5wlEVAeQiNAOtOUdsil

X6pHom51WENjbzGcWBVxyVTKBt4PKa7.VHtKcfq5DSrGnB3fgwMZmsZalygO

COwZXmCgb7CVQSRyCzP1U39Fu7ktE5g--

X-Yahoo-SMTP: 8e35WeyswBDahrjy5PNRSRCu_0bYoPyJ

X-Rocket-Received: from Win8Notebook ([email protected] with )

by smtp102.mail.ir2.yahoo.com with SMTP; 19 Oct 2013 07:58:34 +0000 UTC

From: "Wil Wong"

To: "'Office 365'"

References:

In-Reply-To:

Subject: RE: test

Date: Sat, 19 Oct 2013 08:58:39 +0100

Message-ID: <[email protected]>

MIME-Version: 1.0

Content-Type: multipart/alternative;

boundary="----=_NextPart_000_0003_01CECCA9.67FA0160"

X-Mailer: Microsoft Outlook 15.0

Thread-Index: AQKV/XZxY8Ndicbo+FFSzcx7roQbvphtRxqQ

Content-Language: en-gb

 

This is a multipart message in MIME format.

 

------=_NextPart_000_0003_01CECCA9.67FA0160

Content-Type: text/plain;

charset="us-ascii"

Content-Transfer-Encoding: 7bit

 

ok

 

 

 

From: Office 365 [mailto:[email protected]]

Sent: 19 October 2013 08:58

To: [email protected]

Subject: test

 

 

 

test

 

 

------=_NextPart_000_0003_01CECCA9.67FA0160

Content-Type: text/html;

charset="us-ascii"

Content-Transfer-Encoding: quoted-printable

 

D;mso-fareast-language:EN-US'>ok

D;mso-fareast-language:EN-US'> 

From:

>

style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"'> Office =

365 [mailto:[email protected]]

Sent: 19 = October 2013 08:58

To: = [email protected]

Subject: = test

 

  &nbs=

p; test

------=_NextPart_000_0003_01CECCA9.67FA0160--

 

any advice greatly appreciated

 

Thanks as always

[twin--turbo]

as it says right at the top of the NDR

 

you have no MX record for mrwu365.co.uk

[twin--turbo]

More than that there is not even a registered domain for mrwu365.co.uk

 

Rob

[MrWu]

Sorry Twin Turbo

 

in the original thread I mentioned I did stick am MX record in (although it was a busy summer, so cant remember if that's all I need to do:

 

"testing with @MrWu365.onmicrosoft.com seems ok, so pointing to a MX record issue for mrwu.co.uk itself (MX record is pointing to

ms33288892.msv1.invalid.outlook.com. in 123.reg "

 

is that MX record look right though, looking at TechNet I also needed to add autodiscover, etc?

 

PS I changed to mrwu365.co.uk from my real school domain just in case. sorry ..

Edited October 19, 2013 by MrWu

[twin--turbo]

so the mrwu domains are just bogus? as neither has an mx or ns

 

Rob

[MrWu]

yes, I a bit paranoid about putting my actual school domains in a forum so I always do a bogus one...

[twin--turbo]

Have you got the school domain name in 365

 

There used to be "Accepted Domains" but I think the later fudged it so that you have to add a DNS entry on their365 DNS control pannell . Microsoft want you to use their DNS full stop but it's not necessary

 

Rob

[twin--turbo]

following you real MX.

 

ms33288892.msv1.invalid.outlook.com

 

has no a-record.

 

I guess the "invalid" means something.

 

ms22083793.msv1.invalid doesn't look right for an MX record. - Domains in Office 365 - Office 365 - Microsoft Office 365 Community

 

Rob

[twin--turbo]

There should be a domain verification process which will give you a "txt record" to add to your 123Reg DNS host, it's 2-3 years since I looked at it but it was fairly straight forwad.

 

This is there so that microsoft can verify you are the correct DNS administrator for your domain.

 

Rob

[MrWu]

Double Thanks rob!

 

that will teach me for doing too many things at once but not finishing up in summer!

 

it does make sense now, will get the txt records created!

[twin--turbo]

this is the way you want to do it.

 

Add your domain to Office 365 but continue to manage your domain's DNS records - Office 365 for professionals and small businesses

[MrWu]

Thanks Twin turbo

 

The ms33288892.msv1.invalid.outlook.com. was indeed a way I used for MS to verify that I owned the domain (TXT was another way to do it)

 

After that's verified by Office 365 the portal will post the CNAME/MX entries needed to activate mail etc

 

all coming back to me now!

[twin--turbo]

No Problem.

 

Does remind me that I need to shut down our 365 as it's no longer the official student e-mail service.

 

Rob

 

Thanks Twin turbo

 

The ms33288892.msv1.invalid.outlook.com. was indeed a way I used for MS to verify that I owned the domain (TXT was another way to do it)

 

After that's verified by Office 365 the portal will post the CNAME/MX entries needed to activate mail etc

 

all coming back to me now!

[MrWu]

Do you use google apps instead? I have that one setup too but was looking for the same vendor across the board. There are some retarded decisions made by MS though ( would have made the whole thing unbeatable) ie should have made onenote , skydrive pro available across ALL platforms and synchronisable on A2 package, silly little things (for example you can't upload pictures from IOS on the camera roll with Skydrive PRO, although the recent announcement of Office packages available for Students OCs and MAC sweetens it a bit.

[twin--turbo]

Students have basic 365 via our VLE. We host our own Exchange for staff.

[EduTech]

Hi,

 

If you need any further guidance, check out the following information: Set up Office 365 - Office 365 for enterprises

 

In short,

 

- You need to first register your domain in Office 365, and go through the verification steps to prove that you own the domain. You can do this by placing a unique TXT Record/MX Record into your Public DNS.

 

- Once you have done this, you will then be provided with the MX Records, CNAME Records, TXT Records you need to place into your Public DNS to ensure mail-flow, autodiscover etc. works correctly.

 

- Then, You need to assign the relevant licenses to your user accounts, and ensure they have the correct SMTP Alias applied to their account.

 

You shouldn't have any issues, if you follow all of the steps.

 

if you are experiencing unexpected behaviour, post it up on here and I am sure someone can help you out, or log a support ticket via your administration portal.

 

Thanks,

James.

[MrDisco]

Hi All

 

I'm having a similar problem to the one MrWu describes with Office 365. I have a school domain for governors with 1&1 and have set up an Office 365 account (free A2 level) for email service. I verified the domain using the ***.invalid*** MX record but have had nothing come through from Microsoft about updating the MX record(s). I can log into the Office 365 service and send emails but I can not receive any emails. I am getting mail delayed messages but no failure messages. Can you shed any light on this? Any help would be much appreciated.

 

Thanks

Chris