Unable to add domain photocoppiers.

[burnsyb0y]

Good afternoon Edugeeks!

 

I am hoping someone can help me with this problem as it has been getting the better of me for 3 days now...

One of our staff laptops no longer allows me to add either of our curriculum network photocopiers, when i try to add via devices and printers i get a window pop up with the following:

 

"Connect to printer

Windows cannot connect to printer

operation failed with error 0x00000002."

 

Yet when i add one via IP address it works fine.

 

Any and all help is appreciated

[Arcath]

Is the staff laptop on the domain?

[burnsyb0y]

Yes it is, and on my networkadmin account when i am trying to add it.

[xenonive]

check it has DNS server registered with the device or reserved in DHCP if not got a static IP address.

[Michael]

Try using a spooler cleaner to reset it back to defaults (on the local machine).