[sims] New Update asks for Login Credentials

[trivers1982]

Hi Guys

 

Windows 7 rollout over the summer finally finished and staff were in today. They of course went to runs SIMS and came across an error when the update tries to run. I get the following pop up.

 

 

Typing the users password works and then it asks a second time (for the second patch).

 

I would like to remove the password request as my users dont seem to be able to grasp tying in a password and always click no (despite an all staff email). I guess its a trust issue to/on our network drive and UAC. I don't really want to turn UAC off though!

 

Any ideas as to how to resolve it?

 

Thanks

 

Tom

[vikpaw]

It might be cos your users aren't local admins. Ours are and just have to tick yes or no.

[trivers1982]

Deffo not giving users local admin rights! That would cause chaos!

[vikpaw]

Mind you, if their credentials work, then they probably already have the rights. It's not a UAC setting is it as to the level of the prompt?

Worst case can they right click runas admin on first run - though that usually fails as the Sims share is not mapped to the admin user.

[trivers1982]

Mind you, if their credentials work, then they probably already have the rights

 

That was my train of thought.

 

It's not a UAC setting is it as to the level of the prompt?

 

I think its the trusting of the drive/application that needs fixing. Domain Admins dont get the prompt.

[gaustin]

Hi,

 

I have not seen that prompt before and I have run many, many upgrades on W7. I do usually assign local admin rights tho.

Perhaps adding domain users to local power users and giving full access to c:\program files\sims may do the trick.

Hope this helps.